A day in the life of a case manager

Posted in Case Histories, For Relatives

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A beneficiary’s most important contact with Anglia Research is the case manager who conducts and coordinates research on their family tree, keeps them informed of progress and answers all their questions. It’s a demanding job that calls for an unusual blend of skills. On the one hand, a case manager must be a grittily determined and persistent researcher. On the other hand, he or she must be approachable, empathetic and tactful – because, after all, someone has died. In this interview, case manager Alex Horrod gives us an insight into his day.

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The long shadow of the workhouse

Posted in Case Histories, For Relatives

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Mention the workhouse and you conjure up a Dickensian world of stone breaking, oakum picking and bowls of thin gruel. Few people are aware that this grim feature of the Victorian era persisted well into the 20th century and had a very real and damaging effect on people who are still alive today. In this case study, Eileen Butcher looks at one family torn apart by a system that took no account of family relationships.

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Records management - planning for disaster

Posted in For Solicitors

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It’s been a rocky year so far in the world of public records,what with the Moscow library fire and the fire in the Brooklyn records storage facility. In this article Kelvin Smith, former records management consultant at The National Archives, examines some key issues applicable to any organisation that relies on paper and digital records.

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Britain alone

Posted in Case Histories, For Relatives

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When Royal Mail decided to pay tribute to the war generation with the “homeland heroes” series of postage stamps, they asked Anglia Research to trace three evacuees featured in an iconic photograph taken at Kings Cross station. It was important to establish if the children could be identified and whether they were still alive, in which case their permission would be needed to reproduce the photograph as a stamp. In this article, Peter Turvey explains the historical context in which the photograph was taken and how this meant that the children could be traced.

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Royal assent paves way to online access

Posted in For Relatives, For Solicitors

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The Deregulation Act 2015, which received royal assent on 26 March, paves the way for online access to historic civil registration records in England and Wales.

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