FAQs

To find out more about us, click on the questions below. Please don’t hesitate to contact us directly if there is anything else you would like to know.

Get in touch

 

Why have you contacted me?

We contact people when, as a result of our research, we believe that they may be entitled to inherit from the estate of a deceased relative who died without leaving a will.

Alternatively, we may get in touch to enquire about a family member, neighbour or friend whom we want to trace – again, because they may be entitled to inherit from an estate.

We also act for solicitors and executors who are trying to find missing heirs who have been named in a will, and for insurance companies and banks seeking the owners of dormant accounts.

What is probate genealogy? How does it work?

If somebody with no known relatives dies without leaving a will, their assets will eventually pass to the Crown. The authorities make very little attempt to trace relatives, other than to place advertisements with minimal information in the media. Therefore, there is every likelihood that rightful beneficiaries would never know about their entitlement, but for the involvement of a probate genealogist.

Probate genealogists seek out the relevant advertisements and, acting on their own initiative, try to identify and locate the relatives who are entitled to inherit from the intestacy.

How do I know that this is a genuine matter? What are your credentials?

At Anglia Research we understand that the people we contact might be concerned and apprehensive. They needn’t be.

To find out more, please see our accreditation page.

No-one in my family ever had a penny to their name. Is there an error somewhere?

We often hear this! However, we might be talking about quite a distant relationship, such as a half-blood cousin four times removed. Hardly anyone knows all their relatives to that extent.

How did you trace me? Are my details safe?

We use information in the public domain and available to anyone. This includes birth, marriage and death indexes, census data and electoral roll records. We also have our own considerable library of genealogical resources, accumulated during the company’s five decades of operation.

You can rest assured that your details will never be passed onto a third party without your permission and that they will only ever be used in the context of the research we are conducting.

Might I be contacted by more than one company?

This sometimes happens in cases of intestacy. The probate genealogy industry is highly competitive and when someone with no known relatives dies without leaving a will, several different companies may try to trace the heirs to the estate.

It is important to remember that in these cases, no particular company is appointed to ensure that the unclaimed estate reaches its rightful owners. Each probate research company acts on its own initiative.

In that case, do all of the potential heirs have to sign up with the same company?

No. Should a number of heirs (or beneficiaries) sign with different companies it has no effect upon their entitlement other than the fee involved. However, it will always be in your best interest to sign an agreement with Anglia Research.

See here for six reasons why.

How do I know that the fee stated in your agreement is the only fee I will pay? Are there any hidden costs?

The fees set out in the agreement are the only fees Anglia Research will ever ask you to pay. There are no hidden costs and Anglia Research will never ask you to pay any money from your own pocket. This is our guarantee to you.

How is your fee decided?

We take into account the value of the assets (if known), the complexity of the case, the number of relatives and many other aspects. We avoid London rents and salaries so that our overheads can be kept low, thus ensuring that you receive a high share of your entitlement.

You haven’t told me the name of the deceased. Why?

At our own expense, we have invested time, effort and money to establish your connection to the deceased person and the unclaimed assets. We propose to pass on this information to you in return for a fee agreement. We would love to give you the information first, but we need to secure our fee by having a signed agreement in place before we can disclose details.

Can I visit your offices to discuss the matter?

Of course. Please contact your case manager or call Head Office to arrange a visit.

I have signed your agreement, what happens next?

Once we have agreements back from entitled relatives, we submit a claim to the Treasury on behalf of one representative family member. When the claim has been admitted, it is usual for the same relative to become the personal representative (PR). A solicitor is then chosen to work with the PR and deal with the administration of the estate. They undertake the work of gathering in the estate’s assets and paying out its liabilities. Only when this is done can the solicitor calculate how much each beneficiary is due and then make a distribution.

What about the solicitor’s costs?

They are paid out of the estate’s assets before it is distributed.

Are all solicitors' costs and services equal?

Far from it. Some probate research firms direct their clients to expensive solicitors. To help justify high costs, they produce complicated accounts and create unnecessarily complex family trees – all meant to impress. Others, especially newcomers, will use inexperienced solicitors who end up floundering if the case takes an unexpected turn.

At Anglia Research, we ensure that paperwork is easily understood. For estate administration, we can refer you to a panel of good-value experienced solicitors. We also offer our own low-cost, in-house administration service, led by a solicitor with a background in a major law firm.

How long is the process likely to take?

It is impossible to give a detailed timeline of how long the process will take, as every case is different. Although most cases are managed within six to nine months, there are always exceptions to the rule.

How much am I entitled to?

In many cases, we are unaware of the full value of the estate we are researching. As a result, it is not always possible to estimate individual entitlements until our research is complete, all the entitled relatives have been located and the claim has been accepted by the Treasury.

What if I am not entitled after all, or the claim is not successful? Will I still have to pay you?

Absolutely not. Our fee is conditional upon you receiving something from the estate. There is no catch – you will never be asked to pay more than an agreed percentage of your inheritance, so if the claim is unsuccessful and you receive nothing, you will pay us nothing.

Is it possible for your fees to exceed what I receive from the estate?

As our fee is based upon a percentage or proportion of what you are due from the estate, it will always be less than the sum you inherit. To repeat – there is no catch.

How do you get paid?

Our fee is paid by the administrator of the estate when the assets are distributed, so we do not get paid until you receive your inheritance.

What happens to the personal possessions of the deceased?

Sadly, in the vast majority of cases, the personal possessions of the deceased will have been disposed of, or sold to add to the monetary value of the estate. However, in a minority of cases, we are given items, such as old photographs or address books, that can be passed on to the wider family.

I'm very interested in my family history. Can I get a copy of your research?

Certainly. Should you require a copy of the family tree, please speak to your case manager.

I'd like to make contact with long lost/unknown relatives. Can you give me their details?

Anglia Research complies the EU General Data Protection Regulation (GDPR). This means that we can’t and won’t pass anybody’s details to a third party without their consent. However, we can ask for permission to pass on details on your behalf. We also offer a free letter-forwarding service for this purpose.

Helen L.
14:53 05 Feb 25
Receiving the call from Eileen Lavelle last summer regarding the passing of a family member was a complete shock and initially I was quite sceptical. However there was no need for my concern as Eileen showed extreme professionalism, efficiency and empathy at all stages of the process. Emma Hinds from Wolsey Probate, was also extremely efficient and understanding. I received my cheque last week and I would like to thank both Eileen and Emma for all their efforts.
Janet C.
14:06 28 Jan 25
A huge thank you to Eileen Lavelle who has passed on information about my grandmother who died 2 weeks after my father’s birth. We knew nothing about her apart from a name, and I wish my father was alive to have known more. Thank you so much Eileen.
Catherine B
21:32 22 Dec 24
A big thank you to Eileen Lavelle, who contacted me in September this year regarding some unclaimed assets of my late dad. I was very sceptical at first, and it took a little convincing that everything I was informed about was genuine.Eileen was extremely helpful every step of the way - even visiting me at my home address to explain the nature of her work in simple terms which was very reassuring.All was concluded in 3 months resulting in a successful outcome on the unclaimed assets.My brother and sister also wish to thank Eileen for all she has done for us over the last three months.
Karen W.
09:47 29 Dec 23
I am delighted with the service from Eileen Lavelle at Anglia Research Services in Southport. I found the information provided about my family to be invaluable and she provided me with a lot of information about their history that I never knew. She has been very helpful.
Andrew B.
21:41 10 Dec 23
My mother died when I was aged 2. I was anxious to learn more of her time in the armed forces in WW2. Miss Sam Watkin of AngliaResearch was both prompt and efficient in helping me. Using the little information I had she was able to obtain my mother’s ATS service records from 1941 in much less time than I anticipated. These have been of great interest when linked to letters between my parents that I recently inherited. I am most grateful and I strongly recommend their services.
John W.
06:53 24 Aug 23
I am pleased to recommend Anglia Research, who recently handled a matter for me extremely efficiently. From notification to receipt of the fund distribution took only 10 dys to transfer internationally to me. My especial thsnks to Carl Bargh, Case Manager, who discovered our address even though we had moved from England..
Sue F.
18:30 20 Jul 23
Very happy with the service provided by Anglia Research who contacted me regarding a distant relative and I was naturally apprehensive. However Carl Bargh my Case Manager was v professional, efficient and clarified all my worries.I would not hesitate in recommending this company. Thank you.
Craig H.
20:20 19 Jul 23
Carl was extremely helpful and professional throughout the entire process, and kept me informed on how things were progressing.At the end of the process I requested a copy of the family tree information that had been gathered and thank Carl for providing this without delay.
Geoff O.
22:18 12 Dec 22
A surprise phone call 18months ago from Anglia Research lead me through a fascinating time resulting in a wonderful cheque heading my way.Initially was wondering what was going on as a distant family member had past away and alot of work needed to be done to track beneficiarys down. In stepped the incredible Eileen Butcher from Anglia a dedicated manager ensuring communication was smooth and kept me up to date with the process as the journey came to an end. A special mention also to Nicki Brumby at Wolsey for excellent communication & plenty of documents for signing over the months making my job a doddleKind regards & thank youGeoff Ormesher
Lindsey
14:54 09 Nov 22
I used Anglia Research to confirm both an adoption and to locate a beneficiary whilst managing an estate. Alex was helpful and clear at all times in our communications, ensuring I fully understood what was possible and what my options were. The actual process of engagement was very smooth and I was shocked at how quickly he came back to me with the requested information. I would highly recommend both the company and Alex, and if I need to use this type of service in future I'll definitely be in touch.

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Anglia Research and Anglia Research Services are trading names of Anglia Research Services Limited, a company registered in England and Wales: no. 05405509

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