Position: Case Manager
Phone: 01473 226846
I like talking to beneficiaries and listening to their family stories, particularly people who have migrated overseas – they often enjoy hearing a British accent and talking about their past. I also enjoy liaising with our extensive network of specialist research agents around the globe.
Alex joined us in 2005. He was formerly a director of gilts trading at HSBC in London, having worked in financial markets at the bank for 24 years.
“I would say that my previous role attuned me to working quickly and accurately in a very competitive environment,” he says. “But then again, a city trading background may not have great PR value these days!”
Alex holds a current paralegal practising certificate and is regulated by the PPR.
Alex's interviews and articles: A day in the life of a case manager.
I was contacted by Alex Horrod regarding my brother who had passed away. Sadly I did not know this fact as I had not had any contact with my brother for a number of years. Alex handled a difficult situation with tact and diplomacy. He was very understanding and patient whilst I came to terms with the information he gave me. I have had quite a few telephone calls and emails from Alex over the past couple of months and he has been very sympathetic. He had to ask me some difficult questions, but always gave me time to think about my replies. I have been very impressed with Anglia Research as a company and they have been very reliable and efficient.
— Name withheld by request.